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Microsoft Teams went down around the world for over eight hours — it’s better now

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Title: Some users may experience multiple issues with their Microsoft Teams

User impact: Users may have experienced multiple issues with their Microsoft Teams.

More info: Affected scenarios included, but weren’t limited to the following:

– Users logging in or unlocking their devices after some time may have had missing messages.

– Users may have been unable to load messages in channels and chats.

– Users were unable to view or download their media (images, videos, audio, call recordings, code snippets).

– Some users were experiencing delays sending and receiving chat messages.

– Anonymous users may have been unable to join meetings.

– Teams connectors for Power Automate/Power Apps were experiencing errors.

-Call Recordings might take longer to appear in user’s OneDrive for Business and SharePoint Online.

– Users may have been unable to load previous Copilot history, or new history was not written

– Bots may have been unable to download attachments

– Sending and receiving read receipt notifications may have been delayed

– Users may have experienced issues resuming or rejoining meetings.

– Users within organizations leveraging an Information Barrier may have experienced issues joining meetings

– Users performing a cold boot may have been unable to log into teams and would have seen an “oops” page

Final status: After extended monitoring and various optimizations and mitigation efforts, we’ve confirmed that our Microsoft Teams service and features have been restored or returned to optimal health.

Start time: Friday, January 26, 2024, at 2:55 PM UTC

End time: Saturday, January 27, 2024, at 1:30 AM UTC

This is the final update for the event.

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